ArticlesJul 24, 2025How Proactive Communication Builds Trust and Loyalty in Utility CustomersCustomers today expect more than just reliable utility service, they expect clear, proactive communication. When…Read More
ArticlesOct 11, 2024Hybrid Billing Solutions: The Future of Bill Delivery with Advanced Print and EmailingAs businesses evolve, so does the way we manage bill delivery. The future lies in…Read More
ArticlesJul 22, 2024Transforming Billing Challenges into Opportunities with High-Quality DataImagine opening a bill that not only informs you about your charges but also offers…Read More
ArticlesMay 29, 2024Leveraging GLDS Integration for Enhanced Broadband Service Management: A Look at directworx’s Strategic SolutionsIn the dynamic world of broadband services, operational efficiency and customer satisfaction are paramount. Recognizing…Read More
ArticlesJun 6, 2023Invoice Layouts and You: How Fixing Your Billing Can Improve Upon Customer ServiceHow Complicated Billing Affects Your Business Complicated bills cause delays in your billing and possible…Read More
Case StudiesAug 3, 2022Cub CadetOutdoor power equipment provider Cub Cadet had worked with the same partner on their direct…Read More
Case StudiesAug 3, 2022Fatima CenterFor several years, The Fatima Center, a Catholic non-profit organization, had been managing their direct…Read More
Case StudiesJun 22, 2022Source Cable. A Success StoryFor many years, Source Cable had been handling the printing of their monthly black-and-white bills…Read More
Case StudiesJun 22, 2022Burlington Hydro. A Success StoryIn the beginning, directworx’s role was limited to cleansing Burlington Hydro’s customer database to correspond…Read More
ArticlesApr 9, 2021“How do I get billworx handling my billing?”Making your billing better is easier than you think. Billing statements and financial documents can…Read More
ArticlesDec 23, 2020Burlington Hydro gets a boost from billworxEvery interaction with a customer is an opportunity to foster a relationship. Each opportunity offers…Read More
ArticlesDec 9, 2020Are you maximizing every customer touchpoint?The undeniable strength of Direct Mail. The interactive and tangible properties of Direct Mail make…Read More
